Trust and safety

Privacy

How information submitted through this website is used.

Information you choose to provide

The website may collect contact, support-request, appointment, donation, order and newsletter information that you submit through its forms.
This information is used to respond to requests, provide or coordinate services, process payments and orders, maintain appropriate operational records, and send updates where you have requested them.
Please avoid submitting highly sensitive clinical information through a general contact form. Use the direct support channels if you need to discuss a private concern.

Payments and service providers

Payments are completed through third-party payment services. Those providers process payment details under their own privacy terms. The site may also use service providers for authentication, data storage and email delivery.
Information is retained only for as long as reasonably needed for the relevant service, legal, safeguarding and operational purposes. Contact the organisation to ask about access, correction or deletion of information, subject to applicable obligations.

Contact

For a privacy question or request, email bmatewee@gmail.com. This notice should be reviewed alongside any additional consent or confidentiality information provided when a professional service begins.
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